Tegeta Motors Loyalty Management Solution project receives SAP Value Award. The nomination announcement and award ceremony took place during the SAP Innovation Day event in Tbilisi, with AtlantConsult as a partner.
Tegeta Motors is a business group, a leader in the field of automotive products and services in Georgia. The company also operates in the South Caucasus market. Tegeta Motors offers corporate and retail customers a full range of services in the field of automotive products and auto service. The company owns 24 branches in Georgia, and the number of registered retail consumers is about 250 thousand people.
The SAP Sales Cloud implementation project has set itself the goal of updating three key segments of Tegeta Motors' operations: a call center, a purchase system, and a car rental and maintenance system. The result of the project was: an increase in the customer base by 50%, a reduction in customer service time by half and an increase in throughput for receiving payments for purchased products and services by 30%
SAP Value Award is an annual award for clients from Russia and the CIS countries, awarded for projects with recognized and proven value. With this award, SAP seeks to recognize those who are ready to transform the business and make it more efficient in order to compete worthy in the global market.